‘The communication and processes were excellent. The team all felt that the evaluator quickly understood the complexities of the service and the unique issues this client group presented. Any and all issues were quickly resolved so the process could continue. The feedback and communication were excellent and the process of interviewing service users was well organised and easy to manage.’

‘In addition, the evaluation provided an opportunity for our service users to discuss their experiences of not only of our service but their experience of being stalked, which they do not often get’

Changing Pathways Oct 2019

Berni evaluated Contact’s Family Finances helpline, currently funded by the Big Lottery. We really benefited from engaging Berni early on in the lifetime of the grant. This ensured that all the necessary evaluation tools were put in place at the start of the project. Berni was quick to understand our needs; she was organised, efficient and collaborative in her approach. Berni’s in-depth qualitative interviews gave us a better understanding of the multifaceted impact of our service, and the case studies she wrote brought the project to life and illustrated the nature of Contact’s work to prospective funders and the general public. We are very happy with Berni’s final evaluation report, which has provided strong evidence of the project’s effectiveness and has supported bids and funding appeals.”

Silvia Laraia Monitoring and Evaluation Manager, Contact

Berni’s professional report.. helped us engage with decision makers and influence the developments in local children’s services

Emma Whitby,  Chief Executive, Healthwatch Islington

‘Berni spent a lot of time in advance talking to staff and trustees and understanding our organisation. The result was she had a precise and clear understanding of our aims, mission, strengths and weaknesses. … more importantly her intervention and suggestions were embraced, as it was clear she fully understood the organisation’s needs and aspirations.’

 Saira Grant,  Chief Executive, JCWI

Berni has worked for NCB’s Research Centre on a number of quite different research and evaluation projects. We really appreciate her reliability and the high quality of her work. She is able to get up to speed on a new topic quickly and responds flexibly to changing circumstances. Her written reports are both accessible and engaging. Finally, she’s a great team player and collaborator.’

Catherine Shaw, former Assistant Director, NCB Research Centre

‘Berni made a valuable contribution to an evaluation of a breastfeeding intervention … She undertook fieldwork, qualitative data analysis and jointly authored a paper for the British Journal of Midwifery. She is an experienced researcher who is reliable, flexible and a pleasure to work with’

Jessica Datta, Department of Social & Environmental Health Research,  London School of Hygiene and Tropical Medicine